We want you to be happy to purchase goods from us and know that they look fantastic when they arrive. We therefore offer you a money back guarantee. If you are not happy with the product or the way it looks you can return it within 3 days for your money back*. If the goods you received have been damaged in transit you will need to report this within 24hours so that we can offer you either a full refund or a replacement of the goods. Any manufacturing defects that occur within the first 12 months will be covered under the manufacturer’s warranty**.

*Goods returned must be re-packaged in their original packing before being sent back to us in order for us to offer you a money back guarantee. The cost of delivery back to our warehousing for items that have not arrived in to you damaged or with a defect will be deducted from the money we will give back to you, we will cover the cost of the original delivery to you. If you would like clarification of the likely cost of returning goods please email your query to sales@fantasticfurniture.co.uk or request a call back to speak to someone in person.

**Manufacturer’s warranty covers material or structural defects beyond the normal wear and tear associated with the residential use of furniture. We will offer to replace or refund where the conditions meet the terms of the manufacturer’s warranty. For further information please email your query to sales@fantasticfurniture.co.uk or request a call back to speak to someone in person.